Support

Last updated 24 August 2026

Help & contact

Email hello@joinradar.co.uk for support, billing questions, or account help. We aim to respond within a few business days.

Delete your account

In the Radar app: Settings → Delete account. This permanently removes your profile, gigs, uploads, mailbox connection, messages, device tokens, and social data. Cancel any Apple or Google subscription separately before deletion if you do not want it to renew.

Privacy requests

Use Settings → Export my data for a machine-readable JSON copy, or email privacy@joinradar.co.uk for data access or deletion requests.

Email import

Radar Pro can suggest gigs from ticket confirmation emails in Gmail or Outlook. Connect only your own mailbox, review suggestions before import, and disconnect in the app when you no longer want Radar to access mail.

Radar Pro & billing

Manage or cancel subscriptions in your iPhone Settings → Apple ID → Subscriptions (or Google Play subscriptions on Android). Refunds are handled by Apple/Google.